Privacy Policy

Last updated: 17 September 2025

Pedal Pathways England (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data when you use our website and services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Controller and Contact

Controller: Pedal Pathways England
Address: 11 Riding House Street, Fitzrovia, London W1W 7DZ, England
Phone: +44 20 4673 2918
Email: [email protected]

2. Data We Collect

• Contact Data: name, phone number, email address, and message content you submit via forms.
• Technical Data: IP address, user agent, device and browser information, referring pages, and timestamps.
• Usage Data: pages visited, interactions with links and buttons, and general traffic patterns.
• Consent Data: your privacy/cookies consent choices stored in local storage or cookies.

3. Legal Bases for Processing

• Consent (Article 6(1)(a) UK GDPR) for optional communications and cookies where required.
• Contractual necessity (Article 6(1)(b)) when we respond to direct service requests you initiate.
• Legitimate interests (Article 6(1)(f)) to maintain and secure our website, prevent abuse, and improve content.
• Legal obligations (Article 6(1)(c)) where we must retain or disclose data under applicable law.

4. How We Use Your Data

• To answer inquiries and provide the information you requested.
• To maintain, secure, and improve our website and services.
• To send essential notifications related to your request.
• To comply with legal requirements and enforce our Terms.

5. Sharing Your Data

We do not sell or rent your personal data. We may share limited data with trusted service providers (e.g., hosting, email delivery, security) strictly for the purpose of running our site, under appropriate data processing agreements. We may also disclose data if legally required by a competent authority.

6. International Transfers

If we use processors outside the UK, we ensure appropriate safeguards are in place (e.g., UK International Data Transfer Agreement, adequacy decisions, or standard contractual clauses).

7. Retention

We keep personal data only as long as needed for the purposes described, or as required by law. Contact messages are generally reviewed and deleted once the correspondence is complete, unless longer retention is justified (e.g., to address a complaint).

8. Your Rights

Under UK GDPR you have rights to access, rectification, erasure, restriction, objection, and data portability. You may also withdraw consent where processing is based on consent. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

9. Security

We apply reasonable technical and organisational measures to protect personal data (e.g., TLS, access controls). No online system is perfectly secure; please use caution and contact us if you suspect an issue.

10. Children’s Privacy

Our website is not directed to children. If you believe a child has provided personal data, please contact us so we can take appropriate steps.

11. Updates

We may update this Privacy Policy to reflect changes in law or our practices. The “last updated” date will change accordingly. Significant changes will be highlighted on this page.

12. Contact

Pedal Pathways England
11 Riding House Street, Fitzrovia, London W1W 7DZ, England
+44 20 4673 2918 · [email protected]